EMERGENCY CONTACT INFORMATION
To Report a Fire, Medical or Police Emergency................911
Valdese Police Department Contact Information:
Our Procedures for contacting a Valdese Police Officer and Administrative Staff have been updated to better serve our community.
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To speak with Police Chief Marc Sharpe - Press 1 (M-F) (8 a.m. to 5 p.m.)
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To speak with Police Administrative Assistant Harley Brown - Press 2 (M-F) (8 a.m. to 5 p.m.)
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To speak with Assistant Chief James Buchanan - Press 3 (M-F) (8 a.m. to 5 p.m.)
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To speak with Code Enforcement or Animal Control - Press 3 (M-F) (8 a.m. to 5 p.m.)
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To request records, request copies of reports, or request a residential or business check - Press 3 (M-F) (8 a.m. to 5 p.m.)
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To leave a message for a specific Officer - Press 6
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To request to speak to an Officer for non-emergency matters -Press 7
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For After Hours Utility Emergencies - Press 8
Fire Department Business Telephone Number.................828-879-2103
To Report Water/Sewer Emergencies................................828-879-2128
Monday – Friday 8:00 am to 5:00 pm
*After hours, weekends and holidays....................................828-879-2128
DEPARTMENT DIRECTORY
Town Hall: 828.879.2120
Town Manager: 828.879.2116
Town Clerk/Human Resources: 828.879.2117 | Fax Number: 888-798-1022
Finance Department: 828.879.2123
Utility Billing: 828.879.2118
Tax Collection: 828.879.2119
Fire Department: 828.879.2103
Planning Department: 828.879.2124
Tourism Department: 828.879.2126
Community Affairs & Tourism: 828.879.2129
-Old Rock School, Teachers Cottage
-Town Events & Website
-Main Street
Public Works: 828.879.2128
Waste Water Plant: 828.879.2131
Police Department: 828.879.2102
Recreation Department: 828.879.2132
Fitness & Aquatics Center: 828.874.6737
-Tiger Gym 828.879.2168
Water Department: 828.879.2127
CITIZENS REQUEST CENTER
SIGN UP FOR COMMUNITY ALERTS - CODERED
How do I sign up to start receiving alerts?
There are two routes to start receiving alerts. You can do either or both:
Account Portal - Online Registration:
Fill out the form with your address, name, phone number(s), and email to sign up quickly and easily. Your information is registered immediately. If you don’t have internet access, consider visiting a library or asking a friend or family member for help.
Mobile App:
Download the CodeRED app from the Apple App Store or Google Play Store, and register on the app to activate your account. The app isn’t tied to a specific city or county, but it delivers alerts based on your mobile location. Therefore, ensure you enable location sharing. The benefit of the app is that if you happen to be in an area where a CodeRED alert is sent, you will receive the alert notification on your phone even if you aren’t registered for that specific community (which would be via the unique weblink for that community’s Account Portal).
