Drought Conditions-Stage 2
The Catawba-Wateree Water Management Group, of which the Town of Valdese is a member, declared Low Inflow Protocol (LIP) Stage 2 conditions earlier today. (May 1, 2026)
In Stage 2, Mandatory Reductions I, all customers are expected to reduce their water use by 10% in comparison to their previous month’s water bill. In addition to continuing to encourage all voluntary reduction actions, the following restrictions apply: irrigation is limited to a half inch per week between 8PM and 8AM two day a week; filling temporary and permanent swimming pools is prohibited; outdoor use of water for washing impervious surfaces is prohibited; residential vehicle washing is prohibited; all testing and training purposes requiring drinking water (e.g. fire protection) is limited.
Utility Billing Update
After further review of the $3 utility bill charge for paper billing and transaction processing, the Town of Valdese has terminated this pilot program.
The intent of the program was to reduce expenses related to printing, mailing, and banking transaction costs; however, the structure of implementation did not meet that goal.
There will be no $3 charge added to any utility bill.
For customers who would prefer to be removed from paperless billing and/or automatic draft, please contact staff at Town Hall for assistance.
Thank you for your patience as we work through this process for our customers.
Town Council Meeting
Next Regular Town Council Meeting: August 3 at 6pm
Valdese Town Hall Council Chambers
The meeting will be live-streamed at Youtube.com/@townofvaldese
For information on other meetings please go to the Meetings & Agendas Page.
The Town of Valdese welcomes growth and diversity to enhance, while preserving, our existing neighborhoods, natural amenities and rich history for current residents and future generations.
-Town of Valdese Mission Statement adopted April 2, 2018
Valdese, in the heart of Burke County is located in the foothills of Western North Carolina "where the Piedmont meets the Mountains." The Catawba River traverses Burke County west to east creating a wide valley and Lake Rhodhiss. The valley is intersected by I-40, US Highways 64 and 70, and NC Highways 18 and 181. Interstates 26, 77, and 85 are within a 50-mile radius. Founded on the rich traditions of 19th century Waldensian settlers, the Town of Valdese honors the heritage and determination of the Waldenses with its historic attractions, parks and annual events. Bordered by Mineral Springs Mountain to the south and the beautiful waters of Lake Rhodhiss to the north, Valdese is the perfect destination for a small-town experience surrounded by nature. The Town of Valdese website has been created to assist citizens, businesses and visitors with up-to-date information about the services the Town of Valdese provides. Browse our website to see what Valdese has to offer.
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Valdese Mailing Address: PO Box 339, Valdese, NC 28690
This institution is an equal opportunity provider.
